The purchase of one of our products is just the beginning of a long-lasting relationship between us and our customer. Be it product knowledge, or help planning your next project, if you need us for any reason, we’d be delighted to hear from you: 01257 473924, or info@oxyplastuk.com. In the meantime here’s a list of questions we’re frequently asked, with some helpful answers.

What can we help you with?

What is the minimum purchase?

The minimum online purchase is one carton of any product.

What happens if the product I want is not in stock?

Occasionally our stock of individual products may temporarily run dry, in particular our lower volume products. However this is very rare and if this does occur we will endeavour to keep you informed.

For updates on any powder coating listed out of stock then please email info@oxyplastuk.com

What payment options are available?

Currently payments can be made using PayPal however other options will be added in due course.

If you contact our customer service desk on 01257 473924 bank details will be provided if you wish to pay with a bank transfer.

If I have a credit account can orders be registered to my account?

Yes an online credit facility will be created based on your main account history.

How do I apply for a credit account?

Contact info@oxyplastuk.com and we will email you a credit account application form.

What delivery options do you offer and what are the costs?

We offer a free next day delivery service. This applies to mainland England, Wales, Southern and Central Scotland only. For delivery to Northern Ireland, the Scottish Highlands & Islands, Isle of Man, Isle of Wight and the Isles of Scilly. Please contact us for individual quotations.

What happens if I’m not in when delivery of my order is attempted?

The courier will not leave the order without a signature. A card will be left with the local depots contact details to arrange collection. Alternatively a further attempt will be made to deliver on the following working day.